We respect the privacy of everyone who visits this site. Please read our Privacy
Policy carefully so that you can understand how we collect and use the personal
information that you provide to us. By submitting your personal data to us, you
will be treated as having given your permission for disclosures referred to in this
policy.
What does this privacy policy cover?
This privacy policy covers our use of your personal information which is collected
through or in connection with this site. For the purposes of this policy, "this
site" means www.shell.co.uk/everydrop.
Other Shell web sites may contain privacy policies which are different from this
privacy policy. This privacy policy relates to
www.shell.co.uk/everydrop. On your journey around the Shell web sites please
check the privacy policy of each web site which you visit and do not assume that
this privacy policy applies to all Shell web sites.
Who is responsible for the personal information collected on this site?
Shell U.K. Oil Products Limited, a company registered in England and Wales with
registered number 03625633 whose registered office is at Shell Centre, London SE1
7NA, England controls the personal data collected on this site.
Special Notice - if you are under 13 years old
If you are under 13 years old please do not send us your personal information
(for example, your name, address and email address). If you are under 13 years old
and you wish to ask a question or use this site in anyway which requires you to
submit your personal information please get your parent or guardian to do so on
your behalf.
Information collection and use
We collect and use personal information (including name and email) in order to:
- facilitate the provision and operation of any applications/services/games/challenges
- facilitate and administer any draws, competitions or other promotions
- respond to queries or requests submitted by you
- process orders or applications submitted by you
- administer or otherwise carry out our obligations in relation
to any agreement you have with us
- anticipate and resolve problems with any goods or services supplied
to you
- create products or services that may meet your needs.
As part of the services offered to you through our site, the information you provide
to us may be transferred to countries outside of the European Economic Area ("EEA").
By way of example, this may happen if any of our servers are from time to time located
in a country outside of the EEA or one of our service providers is located in a
country outside of the EEA. These countries may not have similar data protection
laws to the EEA. If we transfer your information outside of the EEA in this way,
we will take steps to ensure that your privacy rights continue to be protected.
In addition, if you use our services while you are outside the EEA, your information
may be transferred outside the EEA in order to provide you with those services.
Except as set out in this privacy policy, we will not disclose any personally identifiable
information without your permission unless we are legally entitled or required to
do so (for example, if required to do so by legal process or for the purposes of
prevention of fraud or other crime) or if we believe that such action is necessary
to protect and/or defend our rights, property or personal safety and those of our
users/customers etc.
Providing you with additional information and sharing your information
From time to time we would like to use your personal information for purposes
other than as set out in the above section. We believe that these additional uses
will be of benefit to you. However, we understand that you may not wish us to use
your information in this way. We will not use your information for the purposes
set out below if you have indicated that you do not wish us to use your information
in this way when submitting the information and have not subsequently opted
out. Additionally, if at any time you wish us to stop using
your information for any or all of the below purposes, please let us know. We will
stop the use of your information for such purposes as soon as it is reasonably possible
to do so. In such case we will, however, continue to use your personal data for
the purposes set out in the above section for as long as it is reasonable to do
so. From time to time we would like to use the information you supply to us for:
- market research and tracking of sales data
- informing you about our products and services, which may include
contacting you by telephone
- giving the information to Shell affiliate offices and companies,
which may be located outside the EEA, to enable them to send you information which
may be of interest to you.
In addition, to the extent you have positively consented and have
not subsequently opted out, from time to
time we would like to give your name, address and e-mail and any other personal
data you supply to us to selected third parties, which may be located outside of
the EEA. These third parties may use this information for:
- market research and tracking of sales data
- sending you information about their products and services
- giving the information to their affiliate offices and companies
to enable them to send you information which may be of interest to you.
Collection of non-personal information
We may automatically collect non-personal information about you such as the type
of internet browsers you use or the web site from which you linked to our site.
We may also aggregate details which you have submitted to the site (for example,
your age and the town where you live). You cannot be identified from this information
and it is only used to assist us in providing an effective service on this web site.
We may from time to time supply third parties with this non-personal or aggregated
data for uses in connection with this site
The use of cookies
We may store some information (commonly known as a "cookie") on your computer
when you look at our site. We are able to read these cookies for information purposes
when you revisit our web site. The type of information we collect as a result of
a cookie being accepted by you is specific to your PC and includes the IP address,
the date and time the PC visited the web site, what parts of our web site were looked
at and whether the web pages requested were delivered successfully. This information
is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our web site
and to enable us to be able to ascertain whether the web site is operating at an
optimal level. This allows us to enhance our web offerings to you and to provide
an enjoyable and an innovative online experience.
You can erase or block this information by changing the settings on your computer
(please refer to your help screens or manuals). If you do erase or block this information
you may not be able to utilise some features of the site.
Chat rooms, notice boards, newsgroups
If at any time this site offers any chat rooms, notice board facilities, newsgroups
etc we may collect the information that you disclose. Such information will be used
in accordance with this privacy policy. Please note that we cannot be responsible
for other parties' use of the personal information which you make available to such
third parties through any chat room, notice board, newsgroup etc on this site. Please
be careful about what personal information you disclose in this way.
E-mail, feedback and forum facilities
If at any time this site offers any e-mail, feedback or forum facilities, we may
collect the information which you disclose. Such information will be used in accordance
with this privacy policy.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would
like to review or change the details you have supplied us with, please contact us
as set out below.
Security of your personal data
We have implemented technology and policies with the objective of protecting your
privacy from unauthorised access and improper use and will update these measures
as new technology becomes available, as appropriate.
Use of your personal information submitted to other web sites
We cannot be responsible for the privacy policies and practices of other web sites
even if:
- you accessed the third party web site using links from our web
site; or
- you linked to our web site from a third party web site.
We recommend that you check the policy of each site you visit and contact the
owner or operator of such web site if you have any concerns or questions.
Submission of others personal information
From time to time this site may ask you to provide personal details of
your family or friends, for example, so that we can send them details of our products
and services. Before providing such information, please ensure that you have obtained
their consent to their personal data being used in this way. We will not use these
details in any manner which is incompatible with this privacy policy. From time
to time we may make changes to this privacy policy. If we make any substantial changes
to this privacy policy and the way in which we use your personal data we will post
these changes on this page and will do our best to notify you of any significant
changes. Please check our privacy policy on a regular basis.
How you can contact us
If you would like to contact us about our privacy policy, you can do so
by emailing the site administrator at: ukwebmaster@shell.com
